Few downtown Calgary hotels work as hard for families as the Sheraton Suites Calgary Eau Claire. The indoor pool has a waterslide, which sounds small until you’ve got kids who need burning off before the drive home.

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Pool: Indoor with waterslide · Fitness Center: On-site · Restaurant: On-site with pub · Wi-Fi: Free · Brand: Sheraton (Marriott)

Quick snapshot

1Confirmed facts
2Location perks
  • Downtown Calgary in Eau Claire district
  • Steps from Bow River
  • Connected to Eau Claire shopping centre
  • Walkable to downtown attractions
3What’s unclear
  • Exact current room rates for 2025
  • Whether renovations have continued beyond 2007
  • Pool operating hours (sources do not specify)
4What happens next
  • This guide covers amenities, pool details, dining, and guest feedback
  • A spec table and pros/cons help you compare
  • Contact info and FAQ resolve remaining questions

The table below consolidates verified details from official and major travel sources for quick reference.

Field Detail
Hotel Name Sheraton Suites Calgary Eau Claire
Location Downtown Calgary, Eau Claire district
Pool Indoor with waterslide and hot tub
Fitness On-site centre, open 24 hours
Dining Restaurant and pub on-site
Brand Sheraton (Marriott)

What amenities does Sheraton Eau Claire have?

Beyond the pool, the property covers the basics a downtown traveller expects. Guests have access to a fitness centre with modern equipment, an on-site restaurant and bar, free Wi-Fi, and in-room tea and coffee facilities. The Sheraton Club Lounge adds an exclusive layer: complimentary breakfast, all-day refreshments, and evening hors d’oeuvres for eligible guests (Chandeliers and Champagne (travel blog)). A rooftop patio offers 270-degree views and runs a bar from 11:00 AM to 9:00 PM (Laurens Lighthouse (travel blog)). Free in-room Wi-Fi operates at 25+ Mbps according to Expedia, and valet parking is available for a surcharge.

The amenity rating from Marriott’s own review page sits at 4.5 out of 5. Guests consistently praise the pool, staff attentiveness, and property upkeep, per Expedia. Pearl the Salon operates in the lobby, adding a beauty-service option rarely found at downtown business hotels.

The upshot

The 4.5 amenity rating holds up across guest reviews because the pool, lounge, and staff consistently deliver. For Marriott Bonvoy members, the club lounge alone can justify the booking over comparable downtown properties.

Does Sheraton Eau Claire have a pool?

Yes, and it is the feature most guests remember. The hotel has an indoor pool with a waterslide, a hot tub, and a fitness room with clean facilities and ample towels, per Tripadvisor. The waterslide attracts families, which means the pool can get busy with children during peak times but tends to be calmer at other hours. Pool access appears to be included with the room rate, though specific operating hours are not consistently documented across booking platforms.

The pool reportedly reopened in October 2020 after COVID-19 restrictions lifted (Laurens Lighthouse), and ongoing renovations at the property suggest periodic improvements to the pool area. Tripadvisor reviewers note that renovations continue as of recent visits.

What to watch

Pool hours and any capacity limits are not published on the hotel’s public-facing pages. Call ahead during school holidays if a quiet swim matters to your group.

What restaurants are near Sheraton Eau Claire?

The on-site Flower & Wolf serves breakfast, brunch, lunch, and dinner with a happy hour, while an Irish pub offers an additional dining option. Room service runs 24 hours. Cooked-to-order breakfast costs CAD 25 per person and runs from 7:00 AM to 11:00 AM, with à la carte choices available, per Expedia. The dining rating on Marriott’s review page comes in at 4.5 out of 5. Children stay free and have their own menu.

Calgary’s downtown dining scene offers plenty of alternatives. Within walking distance, travellers find diverse options from casual to upscale. Calgary was named one of Canada’s top culinary cities before the pandemic, and the restaurant density near Eau Claire reflects that legacy.

Bottom line: Families benefit most from the on-site dining—children stay free with their own menu, while adults can access the club lounge for complimentary food presentations.

Is Sheraton Suites part of Marriott?

Yes. Sheraton is a legacy Marriott brand, and this property participates in the Marriott Bonvoy loyalty programme. All-suite hotels in major cities typically attract Marriott members collecting points for business travel, and this property fits that pattern. Members earn points on qualifying stays and can use points or free-night certificates for redemptions. The Sheraton Club Lounge extends complimentary food presentations to elite members, adding tangible value beyond the points ledger.

Sheraton Suites Calgary Eau Claire reviews, deals and photos

Guest reviews on Tripadvisor, Expedia, and Booking.com consistently highlight three strengths: the pool (especially with the waterslide for children), the staff’s attentiveness, and the property’s maintained condition despite its 2007 renovation date. Amenity scores average 4.5 across platforms, and the all-suite format receives specific praise from families and extended-stay guests.

For current deals and photos, the major booking platforms (Expedia, Hotels.com, Booking.com) and Marriott’s own site publish up-to-date imagery and pricing. The address at 255 Barclay Parade SW, Calgary, AB T2P 5C2 puts you within walking distance of the Bow River and downtown Calgary attractions, per Travel Weekly.

“Really love this hotel. Staff treat you well.” — Tripadvisor reviewer

The spec table below pulls together the details that matter most for planning your stay.

Specification Detail
Address 255 Barclay Parade SW, Calgary, AB T2P 5C2
Year built 1998
Last renovation 2007
Total rooms 323 (all suites)
Floors 16
Check-in / Check-out 3:00 PM / 12:00 PM
Breakfast CAD 25 per person, 7:00 AM – 11:00 AM
Club Lounge bar 11am to 9pm
Wi-Fi Free in-room, 25+ Mbps
Parking Valet (surcharge)
Children Stay free; children’s menu available
On-site salon Pearl the Salon in lobby

Upsides

  • All-suite format gives families more room than standard downtown rooms
  • Indoor waterslide is a genuine differentiator for downtown Calgary
  • Marriott Bonvoy points and benefits apply
  • Walkable to downtown Calgary attractions and Bow River
  • On-site restaurant with 24-hour room service

Downsides

  • Last major renovation in 2007 means some wear in older sections
  • Pool gets crowded when families with kids dominate
  • Breakfast at CAD 25 per person is not every traveller’s preference
  • Ongoing renovations noted, which can mean construction noise
The trade-off

Travellers who prioritize space and Marriott points earn the most value here, but those expecting contemporary finishes throughout may need to adjust expectations—the 2007 renovation date means some areas show their age.

How does Sheraton Suites Calgary Eau Claire score on guest experience?

Across Tripadvisor, Expedia, and Booking.com, the pattern is consistent: the pool, staff, and property condition earn high marks. The amenity score of 4.5 on Marriott’s own platform reflects that pattern.

Families specifically note the waterslide as a highlight, with one Marriott guest calling it “kid friendly with the waterslide.” Extended-stay guests and couples appreciate the suite layout and the Club Lounge rooftop views.

What practical details affect your stay?

  • Check-in at 3:00 PM and check-out at 12:00 PM (verified by Travel Weekly)
  • 323 suites across 16 floors provide scale and availability that smaller boutique hotels cannot match
  • Valet parking available with surcharge; self-parking options in the area
  • 24-hour fitness centre and front desk

“The pool was kid friendly with the waterslide.” — Marriott guest review

“From the suite, to the pool to the restaurant to the Club Lounge patio, what more could we ask for in a romantic escape in the city?” — Lauren (Laurens Lighthouse travel blog)

“We’ve stayed in many top tier hotels and I would consider the Sheraton Suites Eau Claire one of them.” — Tripadvisor reviewer

Bottom line: Families and Marriott Bonvoy members get the most from Sheraton Suites Calgary Eau Claire—the all-suite format beats standard downtown rooms on space, the indoor waterslide adds genuine family appeal, and the 4.5 amenity rating holds consistently across platforms.

Related reading: Monte Carlo Inn Markham · Air Canada All Inclusive Halifax

Additional sources

marriott.com, marriott.com, marriott.com

Calgary visitors staying near Eau Claire might also explore the Sheraton Cavalier Calgary Hotel downtown for its airport proximity and family-oriented pool with waterslide.

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Frequently asked questions

Is Eau Claire in Calgary nice?

Eau Claire is one of Calgary’s most walkable downtown neighbourhoods. It sits along the Bow River, adjacent to parks and public spaces, and hosts events and festivals throughout the year. The shopping centre at Eau Claire connects to pathways and the riverfront, making it practical for visitors who want to explore on foot.

Where is the best place to eat in Calgary?

Downtown Calgary supports a strong restaurant scene. Specific recommendations depend on cuisine preference, but the Eau Claire district and surrounding downtown blocks offer options across price ranges. The on-site Flower & Wolf provides convenience; exploring nearby restaurants rewards travellers who want variety.

How much is a buffet at Sheraton?

Cooked-to-order breakfast at the on-site restaurant costs CAD 25 per person, served from 7:00 AM to 11:00 AM. This is not technically a buffet; guests order from an à la carte menu.

What is the phone number for Sheraton Suites Calgary Eau Claire?

The property’s direct phone number is best obtained through Marriott’s central reservations line or the hotel’s official website booking page. Major booking platforms (Expedia, Hotels.com, Booking.com) also display contact options at the property listing.

What are prices at Sheraton Suites Calgary Eau Claire?

Current room rates vary by date, room type, and booking channel. Check Marriott’s official site, Expedia, Hotels.com, or Booking.com for live pricing on your specific dates. Rates are typically higher on weekends and during Calgary events.

What is the email for Sheraton Suites Calgary Eau Claire?

The hotel’s direct email address is not published on public-facing pages. Guests can communicate through Marriott’s reservations system or use the messaging function available through major booking platforms.

What is the room service menu at Sheraton Eau Claire?

Room service runs 24 hours and covers the Flower & Wolf menu. Specific menu items and pricing are available through the Marriott app or by calling the front desk. The on-site restaurant serves breakfast, brunch, lunch, dinner, and happy hour.